Personal Support Worker (PSW)

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Personal Support Worker (PSW)

Posted on : 22 / 09 / 2020
Villagia in The Glebe
OTTAWA

Permanent Full Time / Part Time - Days / Evenings - Free Meals, Free Parking, Free Uniform

Job Description

  • Understands and embraces the philosophy of the Villagia Health Care Aide (PSW) role whereby Health Care Aide (PSW) support residents with all activities of daily living, including personal care, dining, activities, light housekeeping and socialization
  • Understands and embraces the philosophy and practice of the designated Health Care Aide (PSW) concept whereby Health Care Aide (PSW) will, wherever possible, regularly support the needs of the same residents during each shift they work
  • Understands and embraces the philosophy of validation and reminiscing for our residents with Alzheimer’s or related dementia
  • Clear understanding and demonstrated ability to provide resident centered care vs. task centered care
  • Strong team orientation
  • Demonstrates a positive, flexible work style and approach to the implementation of change
  • Excellent interpersonal and communication skills
  • Excellent organizational skills
  • Possesses current First Aid certificate or willing to acquire, must provide proof of TB screening
  • Must pass all criminal background checks required to work with the senior population
  • Certification as a personal support worker or equivalent is required

Team Work

  • Interacts calmly, positively, and with respect to build and maintain productive relationships with residents, families and other members of the team
  • Assists co-workers whenever possible to meet residents’ needs, deliver high quality services and promote a harmonious living and working environment
  • Communicates on a timely basis and includes all applicable departments in the care of our residents e.g., wellness, dietary, activities
  • Supports both team and organizational goals
  • Recognizes and supports the role(s) and boundaries of the RPN/LPN/RNA and the Unregulated Care Providers on the team

Professionalism

  • Adheres to and supports Villagia in the Glebe’s foundational belief, core values, service philosophy and service commitments
  • Abides by the policies and procedures of the organization
  • Accepts responsibility for own actions and behaviours
  • Demonstrates personal flexibility in meeting resident needs vs. completing specific tasks
  • Applies new skills and knowledge acquired through training to improve quality of resident care and work practices
  • Demonstrates responsibility for the health and safety of our residents and staff

Communication

  • Communicates verbally and non-verbally appropriately and effectively
  • Actively listens to the ideas of others and considers both sides of an issue
  • Alters his/her approach with individual residents to ensure effective communication is achieved
  • Receives and gives constructive feedback to others
  • Demonstrates respect for others when communicating information or his/her opinion
  • Finds areas of agreement when working with individuals or groups in conflict

Customer Service

  • Follows up on all resident and family inquiries (takes accountability to ensure reply is given)
  • Fulfills commitments in a timely and responsible manner
  • Provides services in such a way that problems and unpredictable events are invisible to the resident and family
  • Maintains a positive and friendly manner at all times (greets residents by name and assists family members as needed)

Resident Centered

  • Promotes actions that support best outcomes for each resident’s physical, emotional and spiritual needs
  • Implements and recommends modifications to resident service plans which support the changing needs of the resident
  • Acts as a resident advocate
  • Respects and supports the rights of residents to maintain an independent life style with dignity in their own home

Personal Care

  • Assists residents with ADLs such as personal hygiene, mobility, proper nutrition and socialization
  • Actively participates in ADLs including resident dining, activities and life skills, laundry and light housekeeping
  • Distributes resident medications in accordance with required practices and policies
  • Undertakes observation, reporting and recording of ADLs and changes in resident conditions per the required policies and procedures
  • Is knowledgeable of the emergency procedures for the community
  • Applies the principles of proper infection control
  • Performs safe handling, lifting and positioning of residents
  • Applies the principle of healing processes and skin integrity
  • Escorts residents who require assistance to and from dining room and activities
  • Shares responsibility for the housekeeping and laundry duties
  • Appropriately calls for assistance when required
  • Actively participates in in-service programs
  • Performs other duties as deemed necessary by the Department

Personal

  • Caring
  • Committed
  • Genuine
  • Open-minded
  • Flexible
  • Hard Working
  • Honest
  • Trustworthy
  • Demonstrates integrity
  • Creative
  • Demonstrates initiative
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